Technology Repair: Confidentiality and Security Risks

What do you do when you drop your phone or if your computer screen turns blue? Do you have a technician come on site or do you bring your device to a service center? Do you take steps to secure your data from loss and unauthorized access before you do? Watch Alexander Paykin and Erica Ludwick discuss the dangers and best practices involved in maintaining and repairing your smart phones, tablet, laptops and other devices, and the red flags to avoid to make sure you protect confidentiality and maintain privilege.